Pagemaker Frequently Asked Questions

Archive-name:  pagemaker-faq/part1
Last-modified: 1993/05/10
Version:       26
                                                           May 10, 1993
The following is a posting of the Frequently Asked Questions (FAQ) list
for the PAGEMAKR bitnet list, posted every 6 weeks (or so) on the
Pagemaker list. It is also cross-posted with several Usenet groups.
Please feel free to pass this posting onto fellow Pagemaker-ers. 
Some big changes have occurred with the list recently. Jeff Bone has now
taken over my position as co-listowner with Cindy. The two of them will
be handling all of the official work of the list. Let my address by 
stricken from all references! My account will be lost by the time you
read this.
Unfortunately, this FAQ and the support docs will have a little bit of
a slow period of inactivity over the summer. This FAQ will not be updated
for the time being, which should be OK considering Aldus' policy on 
releasing 5.0. If you want to make suggestions on the upcoming PM 5.0
version of the FAQ, please send it to my Compu$erve address.
When I return in August '93, I hope to have a new version ready for 
Pagemaker 5.0. All references in the documents right now, if not specified 
to support 5.0, can safely be assumed to refer to Pagemaker 4.x, although 
most of the tips should continue with 5.0. I hope the discussion on the 
list continues strong as Aldus makes its next step in staying current in 
a quickly growing market. 
Please do not hesitate to contact me if you have any comments or corrections.
I would prefer it if you would email me directly (keep down my
embarrassment :) -- unless you feel it is a grave enough error that it
deserves public scrutiny. What is mentioned in here is by no means the end 
all beat all of the discussion, but rather the beginning. There is also two 
disclaimers on this FAQ: 1) This document and its support documents are 
offered to the public domain on the understanding that no resale of this 
information is undertaken by any recipient of the information. Any 
reproduction of the information should be complete and entire and provide 
reference to the original source (ie the PAGEMAKR listserver at 
INDYCMS.IUPUI.EDU) and the authors. 2) The authors take no responsibility 
for any errors, omissions or misunderstandings, however induced!
Lastly, as a reminder, please use the TAN: prefix in your subject line
when posting to the Pagemakr List about something not directly pertaining
to Pagemakr or the operations of the list. Thank you! Also, if you are 
posting from Usenet, please keep in mind that this is mainly a listserv and
thus your postings are sent to our email mailboxes, so please be careful on
what you post.
I would like to strongly thank Cindy Stone, Jeff Bone, Monte Olsen, Henry 
Budgett and Ken Weiss for their help in compiling this posting. I would also 
like to thank all those members of the list who have also supplied 
information that has been used in this FAQ. Lastly, thanks goes to our 
friends at Wuarchive for allowing us to use their server as a common storage 
area and to Greg DeBruyn & Henry again for creating the Macintosh .SEA 
version of the .ZIP files at Wuarchive.
Geof Peters  []
Key to Index
    * items that have been revised since last posting.    (everything for
    + items that have been added since last posting.       this posting)
    1. What exactly is the Pagemaker listserv?
       How do I subscribe and unsubscribed to the Pagemaker list?
    2. What other listservs / newsgroups may be of interest to me?
    3. What is the current versions of Pagemaker? What is new?
    4. Which is better -- Mac or PC Pagemaker?
       I know how to do it on the Mac, how do I on the PC? (& vice versa)
    5. How do I convert Mac to PC Pagemaker files (& vice versa)
    6. What is the Table Editor?
    7. Are there any FTP locations that have DTP related archives?
       What recent filters and updates are there available for PM?
*      Where can I get clip-art packages?
    8. Is there a list of popular books concerning DTP and/or PM?
       Is there a list of keyboard shortcuts and Pagemaker tips?
       Is there a list of Scanning tips? Desktop Publishing tips?
       Is there a glossary of typesetting terms?
       Does anyone have a suggestion for a syllabus on PM class?
    9. What are the important Pagemaker-related phone numbers?
   10. How do I have a truly fixed spaced document?
   11. How can I create drop caps in Pagemaker?
   12. My file size for Pagemaker documents keeps increasing -- what causes
       it and how can I reduce the file size?
   13. My Pagemaker document will not open due to errors. What to do? ******
       My machine crashed during my Pagemaker session. Help! ***************
   14. How can I break the links with the files I imported?
   15. How do I rotate text? graphics?
   16. Tell me about Aldus Additions. What Additions already exist?
   17. How do I set gradient fills on letters?
   18. How do I export the text of several (or all) unconnected stories?
+  19. Does Pagemaker offer a site license for a network installation?
*  20. What is PostScript? What different types of file formats exist?
   21. How do I convert from one format to another?
   22. How do I import Wordperfect Equations?
   30. What are the different types of fonts available?
   31. How can I obtain public domain fonts?
   32. How do I use the more bizarre characters?
   33. How do I prevent hyphenation on one particular word?
   34. How do I keep control of all of these fonts?
   35. What is the difference between Truetype and Postscript fonts?
       Which is better for working in Pagemaker and why?
*  40. How do I get rid of Unrecoverable Application Errors? (UAEs)
   41. How can I have a default directory for my Pagemaker data files?
   42. I can only see 27 fonts on my font listing. How can I see more?
   43. I am having trouble printing to my Postscript printer.
*  44. My EPS graphics are printing upside down!
*  45. When I switch back to PM my background turns brown or gray.
   50. How can I import Word 5 documents? WriteNow 3.0?
   51. I am having lots of trouble printing under System 7.
   52. How can I speed up this dang Mac?
   53. I am trying to install PM, but it keeps asking for Disk 1.
--> 1. What exactly is the Pagemaker listserv?
       How do I subscribe and unsubscribe to the Pagemaker list?
    The PageMakr listserv, dedicated to Pagemaker related topics, was
    created on Friday, January 26, 1990 and now has over 300 subscribers.
    The co-listowners are Cindy Stone and Jeff Bone. (Their addresses are
    in question #8). The list includes the discussion of PM on both the 
    Mac and PC platforms. Currently, the list is unmoderated. Thus, 
    everything you post will be seen by all 300+ subscribers. PLEASE DO 
    To subscribe to the PageMakr list, you will have to register with
    the LISTSERV.  Here are the addresses of where to post and register.
    BITNET:       Commands go to:     LISTSERV@INDYCMS
                  Postings go to:     PAGEMAKR@INDYCMS
    INTERNET:     Commands go to:     LISTSERV@INDYCMS.IUPUI.EDU
                  Postings go to:     PAGEMAKR@INDYCMS.IUPUI.EDU
--> 2. What other listservs / newsgroups may be of interest to me?
    There are several other listservs that may be of interest to the 
    average Desktop Publisher. One is the "sister list" to Pagemaker
    that is for Quark Express users. To subscribe to this list, please
    use the precautions that are mentioned in the first question. The
    addresses for the Quark lists are:
    BITNET:       Commands go to:     LISTSERV@IUBVM
                  Postings go to:     QUARKXPR@IUBVM
                  Postings go to:     QUARKXPR@IUBVM.UCS.INDIANA.EDU
    Laura the DocWoman has suggested another list -- CCNEWS@BITNIC.
    The description is: "The CCNEWS newsletter is published bi-weekly 
    by EDUCOM, and focuses on issues related to writing, editing, design, 
    and production of computing newsletters and other publications.  To 
    subscribe, send an interactive message or mail to LISTSERV@BITNIC 
    containing: SUB CCNEWS FirstName LastName - Institution."
    For those technical writing members, there are a few listservs 
    dedicated to this subject. The main one is techwr-l at LISTSERV@OSUVM1
    (bitnet) or LISTSERV@VM1.UCC.OKSTATE.EDU (internet). The listowner
    is Eric Ray ( Two other listservs are
    Lastly, there is another Bitnet listserv dedicated to DTPing in 
    general. The owner is Michael Ross ( and
    the list is cross-posted with the Usenet group comp.text.desktop (?).
    To subscribe, send the following message:
             SUBSCRIBE DTP-L <Your full name>
    And for those of you who have Usenet access, you might check out the
    groups comp.text.*, comp.lang.postscript, comp.sources.postscript, in
    addition to the bit.listserv.* groups for the listservs mentioned 
    above. Some of you may also have the alt.aldus.* groups.
--> 3. What is the current version of Pagemaker?
       What is new in the latest version?
    By the time you read this, Pagemaker 5.0 should be released (or at least
    extremely close to being released). I have heard a rumor that the Windows
    version might be release a week or two earlier than the Macintosh. As 
    for the capabilities in the new version, I would suggest seeing the
    January/February 1993 edition of Aldus Magazine. There is also a very
    extensive list of features that was released by Aldus in the archives
    file (see question #7). If you are curious about more descriptions, post 
    to the list.
    The MacIntosh Version 4.2 sports the following new additions:
      "Two-up printing", Drop caps, a Booklet maker, "Display Publication
      info", a crude version of script that can automatically perform some
      tasks, Pagemaker Additions work with some scripts, Page sorting,
      Interruptible screen redraw, On-screen control palette, New indexing
      and preferences commands, New baseline leading method, free Aldus
      PrePrint 1.5, a Hotlink to Aldus Freehand, better Printer Driver
      files, a dictionary editor, and multiple pasting.
    Version 4.2 supports System 7, but will also work with 6.0x. (If you
    have trouble printing with 4.2 under System 6.0x, use Apple's printer
    drivers by holding the Option key when you select "Print...".) Version 
    4.2a for the Macintosh is also available, a free upgrade that resolves 
    a few bugs. These bugs include "inability to print pages larger than 
    22.75 inches correctly, gaps on fill patterns, image errors and font 
    and spooler incompatibilities." (as quoted from PCWeek). It also sports 
    a filter for MS Word 5.0 and adds several new additions including 
    Baseline, Shift, Story Info, Textblock Info, and Traverse Textblock.
    You can contact Aldus for the upgrade at (206) 622-5500, or
    FAX (206) 343-4240.
    One problem Version 4.2a fixes from 4.2 is with printing imported PICTs
    from Canvas 2.0 and 2.02, MacDraw, Math Type, Smart Art, Type Align, 
    and Microsoft Word 5.0's Equation Editor
--> 4. Which is better -- Mac or PC Pagemaker?
       I know how to do it on the Mac, how do I on the PC? (& vice versa)
    The Macintosh and PC versions, for the most part, are very similar.
    The COMMAND key on the Macintosh (or splat, clover, rugbeater,
    propeller key) parallels the CONTROL key on the PC. The Mac OPTION
    key equates to the ALTERNATE key on the PC. As to which version is
    preferable, faster, exciting, etc., simply keep subscribed to this
    list and I am sure within a month this very subject will be rehashed.
--> 5. How do I convert Mac to PC Pagemaker files (& vice versa)
    The Pagemaker files made on a PC and on a Macintosh are compatible
    if they are made with the same versions of PM. There is a nice
    description of how to do convert between them in the Reference manual
    on page 20. You can use a variety of methods to actually transfer
    the file between the two platforms that include FTPing, Dos Mounter
    and other utilities, and transferring the file through a Novell PC/Mac
    network. Henry Budgett strongly suggests MacLink Plus from DataViz
    as the best of of the utilities.
--> 6. What is the Table Editor?
    The Table Editor is a program will create tables and is packaged with
    Pagemaker 4.0 and higher. It is the general consensus that the program
    is not worth the extra money even though it is free. We'll see what it
    is like in Pagemaker 5.0.
--> 7. Are there any FTP locations that have DTP related archives?
       What recent filters and updates are there available for PM?
       Where can I get clip-art packages?
    FTP (File Transfer Protocol) allows you to "get" and "put" files from
    remote computers. Certain computers on several of the various, large
    networks (such as Internet) have opened their archives to the public.
    The Pagemaker listserv has a great number of support documents (including
    this FAQ and many other FAQs) that can be obtained via anonymous FTP at 
    WUARCHIVE.WUSTL.EDU in the \doc\misc\pagemakr directory. These files are 
    often collectively referred to as "The Archives" on the list.
    Here are some other internet locations that have many files available 
    to the public that are associated with DTP to start you off:
        Macintosh    :   SUMEX-AIM.STANFORD.EDU
        Windows (PC) :   FTP.CICA.INDIANA.EDU
        Both         :   WUARCHIVE.WUSTL.EDU
        Some other sites that have shareware fonts are:
           BODE.EE.UALBERTA.CA      (/pub/dos/win3/fonts)
           F.MS.UKY.EDU             (/pub/msdos/Windows3/Fonts)
           NIC.FUNET.FI             (/pub/msdos/windows/atm-fonts)
           SRC.DOC.IC.AC.UK         (/ibmpc/windows3/fonts)
    Sumex has a Pagemaker 5.0 demonstration program available under the
    file /info-mac/demo/pagemaker-50.hqx. To run this demonstration, 
    you'll need a Macintosh, System 6.0.7 or later (runs under System 7), 
    a hard drive, a high-density floppy disk drive, and at least 4MB of 
    RAM (5MB under System 7). The demo is 1140k. A color monitor will 
    make the demo more attractive but it is not necessary. (Thanks Jeff 
    Needleman and Henry Budgett!)
    Mac-archive has a filter pack issued by Aldus and March 1992. These 
    filter packs are for Pagemaker 4.x users. It contains new versions of 
    Aldus Prep, HP3SI523.PPD, APLWIIf1.PDX, APLWIIg1.PDX, RunScript.add, 
    MS Word 4.0 - 5.0 Import.flt, RTF Import.flt, and WordPerfect PC 
    5.0/5.1 Import.flt. Its location is Mac/utilities/updates/
    pmfilterdriverpak.cpt.hqx.  Sumex has the filter pack under 
    /info-mac/app/pagemaker-filter-update.hqx. The Word 4.0/5.0 filter 
    is /info-mac/misc/pagemaker-word-50-importer.hqx. Aldus has also 
    released WP 5.1 and Word for Windows 2.0 filters for Pagemaker 4.x 
    Lastly, a common question that appears on the list is the question "Where
    can I get some public domain clipart?"  Unfortunately, the answer is not
    so simple. Through anonymous FTP there are a few P.D. clipart packages
    (like ARTMART at WUARCHIVE.WUSTL.EDU). Most of them, however, are of
    extremely poor quality and are bitmapped based (uggh!). One exception to
    this, however, is the popular site in the 
    info-mac/art directory. Unfortunately these files are all stored in the
    Macintosh HQX format.
    There is an entity called the "OTIS Project" that is designed for art
    distribution, including some public domain clip art. FTP to 
* and take a peek in the pub/multimedia/pictures/OTIS 
*   directory. Whether or not the art is considered public domain varies,
*   however. Another option is to try the comp.sources.postscript Usenet 
    news group.
    Additionally, there are literally thousands of GIF pictures at sites 
    across the world; these GIFs are generally higher resolution (including 
    256 colors) and not the simple line-drawn vector pictures of common 
    clipart packages. My best suggestion is to look at the products you 
    already own. WordPerfect, MS Word, Corel, and many others all come with 
    their own collection of clipart.
--> 8. Is there a list of keyboard shortcuts and Pagemaker tips?
       Is there a list of Scanning tips? Desktop Publishing tips?
       Is there a list of popular books concerning DTP and/or PM?
       Is there a glossary of typesetting terms?
       Does anyone have a suggestion for a syllabus on PM class?
    The FAQ you are reading is just one of a number of valuable documents
    that have been compiled by members of the Pagemakr listserv. There are
    a number of documents, ranging from job oppurtunities to scanning tips
    to Pagemaker and DTPing tips. You are highly encouraged to take a look!
    Already compiled, there are lists that address the subjects above.
    Please send to on of the following addresses _directly_ (please do not
    send to the list):
           JBONE@DOPIG.UAB.EDU         (Jeff's internet address)
           STONEC@UCS.INDIANA.EDU      (Cindy's internet address)
           STONEC@IUBACS               (Cindy's bitnet address)
    These lists are also available via Anonymous FTP at WUARCHIVE.WUSTL.EDU
    under the doc/misc/pagemakr directory. If you can use FTP, it would be 
    greatly appreciated if you could use this avenue first.
    As for the favorite books and magazines, we will give you a general
    summary below due to demand:
    (*** = a must!,    ** = excellent,    * = consider it)
    *** Pagemaker 4: An Easy Desk Reference by Robin Williams. Austin Twigg.
         "I use it daily" -- Monte Olsen
         "Thorough, concise, easy to use" -- Robyn Fizz
    **  Real World PM 4: Industrial Strength Techniques by Kvern & Roth.
         "Great style, humor, and insight, ... for people who want to
          move past a basic level of understanding" -- George Radford
    **  Desktop Publishing by Design -- Ronnie Shushan & Don Wright. Microsoft.
          "available in both PM and Quark versions" -- John in Indiana.
    **  Chicago Manual of Style
          "a real classic" -- Carol Hewlett.
    *   Methods of Book Design by Hugh Williamson. Yale Univ Press.
    *   Desktop Publishing Skills by Felici & Nace. Addison-Wesley.
    *   The Makeover Book by Roger C. Parker. Ventana Press.
    *   Peachpit press Pagemaker book
    *   Aldus Technotes for PM 4.0, Aldus Corp.
    *** Before and After. Tele # 916-784-3880.
    *   Step by Step Electronic design
    *   Aldus Magazine.
    *   TypeWorld (free)
    *   Computer Pictures (free)
    For more suggestions, write to Cindy, Jeff or myself for an additional 
    Lastly, if you have anything to add to this FAQ or any of the other 
    archives please do not hesitate to contact me at
--> 9. What are the important Pagemaker-related phone numbers?
    Please note that Aldus does not have a standard toll-free customer 
    service number unless you purchase one of the premium service policies 
    (i.e.- Premium Plus, Scholastic Plus, Corporate Library, etc.). For
    regular technical support, there are the following numbers:
    Macintosh Products:                   Windows Products:
    -----------------------------         -------------------------------
      PageMaker   (206) 628-4501            PageMaker    (206) 628-4531
      FreeHand    (206) 628-4502            Database Ed  (206) 628-4535
      Persuasion  (206) 628-4503            FreeHand     (206) 628-4532
      PrePrint    (206) 628-4505            Persuasion   (206) 628-4533
      PressWise   (206) 628-4527            PhotoStyler  (206) 628-4537
      Fetch       (206) 628-4506            TrapWise     (206) 628-4534
                                            PMaker OS/2  (206) 628-4538
      (206) 628-2320      Customer Relations / Services
    Aldus does, however, offer a free 1-800 service for automated voice-
    mail. That number, available 24 hours a day, is 1-800-288-6832; you
    must have a touch tone phone in order to use this service.
    Lastly, there is a "pay-as-you-go" 900 number that costs $15. That 
    number is (900) 226-2261.
    For those of you in Europe, here are some useful numbers for your
    neck of the woods:
      Adobe Systems Europe   31 (20) 6767 661                    
      Adobe Systems UK       44 (81) 547 1900
      Aldus UK               44 (31) 220 4747
      Apple Computer UK      44 (81) 569 1199
      Interleaf UK           44 (81) 948 0094                    
      Micrografx UK          44 (483) 747526
      Microsoft UK           44 (734) 391123                     
      NeXT                   44 (81) 565 0005
      Ventura                44 (753) 505202
--> 10. How do I have a truly fixed spaced document?
    If you are trying to create a document with true fixed spaced character,
    try using Courier with 100% word and character spacing and no tracking.
--> 11. How can I create drop caps in Pagemaker?
    PageMaker 4.2 supports the Drop Cap capability (kindof). Be sure to
    insert a tab in between the drop cap and the second letter in 4.2 if
    you are having troubles. For those of you, however, that are pre-4.2,
    you must create drop caps manually. This can be done in one of many
    different ways; two that are particularly easy are:
    First, you can cut the letter you wished dropped and place it into
    a new text block. Then you can resize it and move it to where you
    wish. Unfortunately, though, this method will not let the subsequent
    lines wrap around the drop cap without modify the margins.
    Or second, if you are a Macintosh user, you can use the Scrapbook
    to convert the capital letter from Pagemaker text to a graphics
    image. With this method, you can utilize the "text wrap" capability.
    Be sure to Place the scrapbook file to convert it to a graphics.
    If you are using System 7, you will have to use ResEdit or DeskZap
    to change the format for the Scrapbook File to ZSYS, or use the
    previous version of the Scrapbook.
    For another method, there are the following steps:
    1.  Set an indent for the first four lines of a paragraph that is
        outside the width of the character you plan to use as a drop cap.
    2.  Format a character separately from the document in the appropriate
        point size.
    3.  Click on the character block and drag it into the indented space you
        set aside at the start of the paragraph.
    4.  You can then use PM's indent-tabs feature to adjust the paragraph
        text to run around the drop cap correctly. This method seems to work
        fairly quickly and allows you to perform the whole operation in PM
        without needing to use the scrapbook or a graphics program.
    And finally, to make sure you have enough alternatives, here is a
    process suggested by Jason Kim that maintains itself after later
    text re-adjusment. His method splits up your paragraph into four
    separate paragraphs, each of which have their own style definition:
    1.  Define a style called "Drop cap" with the big letter subscripted
        and the subscript position set (via "Options") so that the letter
        appears to sit on the nth line down. Let's say n=3; then with a
        pica grid, have it so that your approx. 39-pt capital sinks down
        to the 36 pi mark. Unfortunately this has the effect of leaving
        a seemingly blank line at the top of the text box (since the letter
        there is subscripted so far).
    2.  Define another style called "Drop cap paragraph, line 1" ("DCPL1")
        which is set to small caps and force justified. Also turn off
        tracking -- otherwise the caps tend to bunch up. This paragraph
        has a left margin > 0, to be adjusted depending on the cap.
    3.  Define "DCPL2-3," which applies to the other two indented lines.
        This style is just the body text style force-justified and with the
        left margin > 0.
    4.  Finally, "DCPL4-" is just body text unindented.
    After defining these Styles (using your Body text as a base) you can
    create the paragraph simply by:
    1.  Make a hard return after the initial capital, go back and set it to
        the "Drop cap." style.
    2.  Set the rest of the paragraph to "DCPL1" and adjust the left margin
        on the first line.
    3.  Stick a hard return at the end of the first line and set the rest to
        "DCPL2-3." Adjust the left margin of lines 2-3.
    4.  Put in another hard return at the end of line 4 and set the remaining
        text to "DCPL4-".
--> 12. My file size for Pagemaker documents keeps increasing --  what
        causes it and how can I reduce the file size?
    The answer to this question depends on which version of Pagemaker you
    are using. Before version 4.01, Pagemaker would save your file by
    appending the changes you have made to the end of the file. Thus, your
    file steadily gets larger and larger. To circumvent this problem, you
    can choose the Save As... option and "re-save" your file by replacing
    itself. This way, it forces a complete, new, resave.
    For the more recent versions, you can specify in the Preferences Menu
    which way Pagemaker should save the file. The default method is "Faster".
    I, personally, would recommend choosing the "Smaller" method though it
    does take longer to save the file this way. If your file is somehow
    damaged, you are *much* more likely to recover it if it was saved with
    the smaller method.
    Greg DeBruyn has also suggested zooming out on each page before 
    saving. Evidently, Greg experienced larger files (400K for 10 page 
    doc) decreased (to 300K) when each file was zoomed out. I, however,
    could not reproduce this with either Smaller or Faster saves on the PC.
--> 13. My Pagemaker document will not open due to errors. What to do? ******
        My machine crashed during my Pagemaker session. Help! ***************
    When your Pagemaker doc fails to load due to a corrupted table or
    "bad record index" or any other various reasons, there are thankfully
    some alternatives.
    The first thing to try is to use your backup copy that you have been
    diligently keeping up-to-date, and make a backup of the backup before
    opening it. This can not be stressed enough -- back everything up!
    You didn't make a backup, though, or your backup failed too. Then, if
    you are able to open the document but it appears to have errors in it,
    try to recompose the entire document by pressing shift-option and
    selecting the Hyphenation command from the Type Menu. Pagemaker will
    run a diagnostic check on the document and try to repair it. Pagemaker
    will respond with one of three messages:
        One beep    -- The document is OK
        Two beeps   -- The document had problems but has been repaired.
        Three beeps -- The document had problems that could not be repaired.
    If the document had two beeps, it sometimes helps to repeat the 
    process several times -- sometimes Pagemaker does not get everything on
    the first or second pass. Ken Kreshtool actually said the Aldus' tech 
    support suggested doing the shift-option-hyphenation procedure any time
    an old PM document is brought into a newer version. One more thing on
    this subject -- someone suggested that PM 4.0 for the Mac uses option + 
    spacing instead of shift-option-hyphenation.
    Next, try opening the document as a "Copy" rather than opening the
    original publication. Many times this corrects the problem. If this
    fails, open a New document and try Placing the corrupted document into
    the new one.  This way you can at least recover the text. Also try
    importing the style definitions.
    If you are working on a PC and the program crashed while you were
    working on the document, look in your Temp directory for any
    ~PM4xxxxx.TMP files. If there are any present, rename them to
    something else and try to pull them up into Pagemaker.
    If you are working on a Mac, you can find the temp file in a folder
    titled "[your drive name] recovered items" in the trash. If there is
    a file there, rename it to something else and attempt to load it into
    If all this fails, start praying. You can try copying the file to a
    new one, and converting it to another platform (PC-MAC), among other
    things.  One good suggestion in preventive medicine is use the
    Save Smaller option under Preferences. There is more of a chance
    of recovering the file.
    Finally, one last suggestion comes from Henry Budgett: for those of
    you who are working on a Macintosh, you can try a program called
    "CanOpener" -- it's supposed to be good at recovering files from 
    within files. In the old days of version 1 and 2 (on the Mac) there 
    was a program called The Ripper which brough your data back from the 
    dead! (PM crashed a LOT in those days!)
    Note: there is a bug in converting 3.0 to 4.0 that occasionally
    causes corrupted files.
This is part two of the Frequently Asked Questions listing for the Pagemaker
Bitnet Listserv. This file can be retrieved in its entirity along with other
Pagemaker related documents via anonymous FTP at Wuarchive.Wustl.Edu in the 
doc/misc/pagemakr directory. Please see part one of the FAQ for more 
--> 14. How can I break the links with the files I imported?
    To Unlink a file, simply go to the links selection in the File Menu.
    (You can also press Command =.) A dialog box appears with the files
    linked to your publication. Click on the file name you want to unlink
    and then click on "Unlink" at the bottom of the dialog box. Ta-Da!
--> 15. How do I rotate text? graphics?
    Pagemaker 4.x adds the advantage of being able to rotate text at 90
    degree increments. Unfortunately, Pagemaker will not support the
    rotation of graphics nor will it rotate text in smaller increments.
    There is not currently a way to rotate graphics in Pagemaker alone
    (trying to place the image as an inline graphics will not work.)
    There is an Aldus Addition, however, that supports rotation of smaller
    increments. Many of the draw programs will also support both text and
    graphic rotation -- and you can export the rotations into PM. Luckily,
    Pagemaker 5.0 has greater rotation abilities.
--> 16. Tell me about Aldus Additions.  What Additions already exist?
    Aldus has a new policy where they allow outside software vendors to
    sell add-on features for PageMaker.  They are called Aldus Additions
    and are similar to Quark Extensions.
    One vendor is Equilibrium, who sells Rotate This! and Import That!.
    The former will allow the rotation of bitmapped graphics in Pagemaker,
    the latter will allow the importation of the following file formats:
    bob, bmp, dr. halo cut, gif, iff/lbm, img (gem), lotus pic, msp type 1,
    pcp, pcx, pcc, pixare, qdv, raw RGB, rle, tga, and WPG (PC 5.1).
    The address is:       Equilibrium
                          914 Mission Ave. 2nd floor
                          San Rafael, CA 94901
                          1-800-524-8651 Dept. EC2   (ordering number)
                          1-415-332-4343 (support/questions)
    Another Additions is the PM Pro Kit by EDCO Services. It features type
    distortion, kerning capabilities, rotate and merge, a pica gauge, and
    assitance in setting up column guides. They also have a product called
    PM Tracker.
    EDCO Address is:      EDCO Services, INC.
                          12410 North Dale Mabry Highway
                          Tampa, FL  33618
    If you are a programmer and would like to create your own Aldus addition,
    please contact Lisa Wise, Developer Technology Manager, at (206) 343-7692.
--> 17. How do I set gradient fills on letters?
    In Pagemaker it is easy to create a text box that is filled with an 80% 
    shade of black. It is not so obvious, though, to have letters that are
    of a percent shade of black. Here is how to do it: Use the define colors
    in Pagemaker, pick the CMYK model and set all settings to zero except for
    the black. Move the black to the desired percent setting and then give 
    the color definition a name. Change the text to the desired shade by using
    the color palette.
--> 18. How do I export the text of several (or all) unconnected stories?
    If you want to join together a several unconnected stories together
    into one main story, there is a rather ingenious way to do it. This 
    technique is especially useful if you wish to export a Pagemaker file
    to an ascii file. First open up a *new* Pagemaker file and issue the
    place command. Specify as a file your previous Pagemaker file (make
    sure your Pagemaker import filter is installed). A list of the stories
    will appear and then select the ones you want to join together. Keep
    in mind that you can in turn import the new story into the old file.
--> 19. Does Pagemaker offer a site license for a network installation?
+   PageMaker 4.x, as are all Aldus products, is network aware, but are not 
+   networkable. That is to say that the license prohibits you from loading 
+   the appliction onto a network server
+   However, there is a network license that will allow you to load the 
+   software onto the server (it's free), but you will still have to have one 
+   copy of the software loaded for every node that plans to run PageMaker 
+   in order to legally comply with the license (in other words, ugggh).
+   Please note that there are indeed ways to load a single copy onto a
+   server, resource files onto the local node drive, and use products to
+   monitor useage and licenses (such as Brightwork's Sitelock).  However, 
+   since this technically violates the letter of the license agreement no 
+   one can, in good faith, recommend this practice. (I have heard of other
+   companies, though, approving of such a setup.)
--> 20. What is PostScript? What different types of file formats exist?
    This question delves into the pros and cons of .EPS, .PCX, .TIF file
    formats, among others.  The two main formats are bitmapped images and
    postscript. Bitmapped images are based on pixels while the PostScript
    images are based on bezier curves. Thus, bitmapped images have poor
    qualities when expanded to higher resolution than their original size,
    while PostScript images maintain their definitions when their size
    is increased. There are many utilities available that will convert
    between the many different file formats.
    Regarding PostScript, it is important to remember that PostScript is
    fundamentally a programming *language* that is used mainly in graphical
    environments. It also tends to be oriented towards printer/plotter
    type devices, although Display PostScript allows direct video inter-
    pretation of a PostScript file. Also, PostScript files are ascii,  
    allowing them to be transported via email (in most cases).
    PostScript files are stored in either .EPS or .PS formats. The .PS
    format is simply a file containing straight PostScript commands.
    Unless you have Display PostScript (i.e. NeXT), you will not be able
    to directly display a straight .PS file without a program to interpret
    it. One such program is GhostScript (which also allows PostScript files
    to be printed on non-PostScript devices).
    The Encapsulated PostScript File (.EPS) has the following requirements:
         I) Specifies that it is an EPS file in the header
        II) Avoids certain PostScript commands that may cause problems
            if the file were imported into a graphics application and may
            add a few additional ones as well to assist in importing
       III) Include a "BoundingBox" comment to specify its size
        IV) *May* include a low-resolution bitmapped preview image
    It is often assumed that an EPS file must have a bitmapped preview 
    image, but occasionally this is seen to be otherwise. This image 
    allows you to see a preview of the PostScript file on machines that 
    cannot directly display a PostScript image. In theory, the bitmap image
    is used only for display, but a few rare programs actually use the
    bitmapped image to print the image and not the PostScript commands. UGH!
    In summary for PostScript, the .PS files tend to be multi-page files
    intended for direct download to a PostScript output device. The .PS
    files are often created when you direct your printer output to a 
    file. The .EPS files tend to be one page or smaller images that are
    meant to be imported as graphic images into an application. The
    best example of an .EPS file is clipart from a professional company.
    In terms of Pagemaker, it could care less which type of PostScript
    file it imports. If it is a .EPS image it will display the bitmap
    image (if present) to assist in positioning. If the image is not 
    present but the BoundingBox command still is, then (I think) it will
    display a gray box the size of the image. If the file is a straight 
    .PS file, PageMaker will display a gray box the size of the page.
    Note that this .PS file could be several pages long, although only
    taking up one page in PageMaker (one roundabout way to download a
    PostScript file to a printer).
    As for the bitmapped arena, many of the list's subscribers have
    expressed a preference for the TIFF format over PCX. Scanned
    images stored as bitmaps generally take less room than a Postscript
    version. Compressed TIFF images are even smaller, naturally.
    Another file type commonly used is the GIF format. This format
    was created by Compuserve and is used mainly for display purposes.
    The GIF format is compressed so that the image will take a minimal
    amount of space. JPG or JPEG files are further compressions of
    GIF files that are commonly found; JPEGs tend to lose a minimal 
    amount of image definition.
*   If you would like some more information on graphic formats, please
*   consult the SCANTIPS.FAQ and SCANTIP2.FAQ files in the archives.
--> 21. How do I convert from one format to another?
    Taking the view as presented in the previous question, there are two
    realms of graphic formats: Postscript and bitmapped. In the bitmapped
    realm, there are many public domain programs that convert between
    the multitudes of bitmapped based graphics (Checkout wuarchives). As
    for going between encapsulated postscript and straight postscript,
    there is not a great deal of hope (the good 'old "getting the E back
    into the EPS" problem.)
    To convert from a bitmapped image to a EPS file you can use a tracing
    program such as Corel TRACE! or Freehand. To go the opposite way (EPS
    to a bitmapped) there are such programs as GoScript, FreeScript, and
    Freedom of Press.
--> 22. How do I import Wordperfect Equations?
    At this point, we know of no easy way to import a Wordperfect Equation.
    One possibility is to print the equation to a postscript file and then
    import this file into Pagemaker. Unfortunately, however, a bitmapped
    image is not included so it is mainly guesswork to position the 
    equation in your Pagemaker document.
--> 30. What are the different types of fonts available?
    There are many different types of fonts available, some of the more
    common are Postscript and True Type (see qustion #35). The former has
    a large base of public domain fonts, while the second is gaining
    popularity with the support from Windows 3.1 and System 7.
--> 31. How can I obtain public domain fonts?
    There are many places offering public domain fonts. The ones listed
    under question 6 are a few. If you are looking for a specific font,
    try using archie. There is also a dedicated USENET group just for fonts.
    One note, however: many places are beginning to frown upon public 
    domain fonts due to the large number of illegally copied typefaces
    out there (how do you tell the difference between the two?).
--> 32. How do I use the more bizarre characters?
    On the PC, you can use the Character Map that comes with Windows 3.1.
    After finding the desired symbol, look at which number you need. Then
    hold down the ALT key and punch the four/three digit number on your
    __numeric__ keypad and then let up on the ALT key. If you are using
    Windows 3.0, look at the character table that came with your font
    package for the ANSI or ASCII number. Please note that many public
    domain fonts do not support the extended characters.
    On the Mac, simply use the Key Caps desk accessory under the Apple
    Menu to find the desired key combination.
    A chart enumerating the complete set of extended characters and the
    keystrokes required to access them can be found in the "CHARSET.PT4"
    template in the \PM4\TEMPLATES directory.
--> 33. How do I prevent hyphenation on one particular word?
    One trick is to put a soft hyphenation at the beginning of the word
    you do not wish to be hyphenated. This can be done by holding down
    the CTRL key while typing a hyphen. See your manual for other ideas.
--> 34. How do I keep control of all of these fonts?
    The best answer is not to have "all of these fonts". One of the
    greatest mistakes a beginning DTPer makes is to use 20 different
    fonts on one small publication. The best thing to do is keep to a
    smaller number of fonts that serve your needs best.
    Most publications look best when you use only two or so typefaces.
    Simpler is usually better when it comes to typefaces. But you really
    *want* to have all those extra fonts. For the Macintoshers, it helps
    out a great deal to sort your fonts into different sets of "suitcases".
    This way you can use only the fonts you need when working on a
    publication -- this will cut down on the resources you are using and
    make everything run faster. You can also then include the suitcase
    you are using when transferring the document to someone else in-house.
    For the PC, there is no handy inherent solution. I have made multiple
    copies of certain .INI files and then used a batch file to select
    between them. *** Keep in mind: the more fonts you have included,
    the slower your system becomes. For a commercial solution, there
    is Ares Software's FontMinder. It allows for "packs" similar to the
    Macintosh suitcase. Their number is 1-800-783-2737.
    There is one last suggestion for PC users that comes originally from
    a guy name Bill Gaston (modified for us DTPers):
    1.  Separate your Win 3.1 fonts categorically by the jobs performed.
        For example:  one for newsletters; one for letters; one for 
        books, etc.
    2.  Edit the [Ports] section of WIN.INI and add a line that looks
        like this:
          LPT1.LET=       or      LPT1.NWS=        or      LPT1.BOK=
    3.  The extension LET would be for assigning fonts for letters and
        so on. Any abbreviation can be used, and as many multiple lines 
        of the same kind (such as the three examples).
    4.  From the Control Panel, Printer menu, (a printer should have
        already been selected and listed as connected to LPT1) use the 
        add button to install the same printer again.  Use the Connect 
        menu to assign the newly added printer to LPT1.LET.  Now edit 
        WIN.INI again, where you'll find a heading [<printer>,LPT1.LET].  
        Go to the heading [<printer>,LPT1], copy only the lines that 
        list the fonts you want to use with your new printer entry, and 
        paste them under the [<printer>,LPT1.LET] entry.
    5.  Renumber them, starting with 1.  Add a new line that reads
        "Softfonts=#" where # is the number of fonts that were copied.  
        When you restart Windows, make the LPT1.LET your default printer, 
        and only the soft fonts you have chosen for it will appear in your 
        font menu. 
--> 35. What is the difference between Truetype and Postscript fonts?
        Which is better for working in Pagemaker and why?
    With the upgrade to Windows 3.1, Microsoft provides a Type Manager
    known as Truetype to compete with Adobe Type Manager (ATM) and other
    font managers.  ATM has the advantage of a secure base and a large
    amount of compatible public domain postscript fonts. TrueType is
    marketed by Microsoft to be faster than ATM, but this is *very*
    debatable. TrueType fonts also breakdown at higher resolutions
    (making them the bane of printing bureaus). ATM is likely your best
    bet, if Adobe keeps it act up.
    The important thing is not to use them simultaneously. Though the
    documentation says these two technologies are compatible, that isn't
    always the case and results can be unpredictable when you print a
--> 40. How do I get rid of Unrecoverable Application Errors? (UAEs)
    As Monte would say -- "Get a Mac!". See question #3 for more :0 :)
    There are many other, less expensive ways to cut down on Pagemaker
    crashes, first of which is to purchase Windows 3.1. Windows 3.1 does
    claim to have ceased UAE's when in actuality they are just "System
    Errors" now. (When the computer locks up, its all the same to me!)
    But you will notice less of a frequency. Other suggestions include:
        I)    Cut down the number of fonts in your system. Particularly
              the number of public domain fonts. Many PC DTPer's woes
              derive from faulty public domain fonts.
        II)   Try increasing your FILES= number in your config.sys. 
*             Microsoft suggests the value of 30. Microsoft also suggests
*             That stacks be set to 9,256 for Dos 3.3 and above.
        III)  If you are using QEMM, spend the time to read the manual.
              QEMM assumes many things. Also, be wary of Stealth.
        IV)   I, personally, had trouble with Norton Desktop on a 386SX.
              The number of UAE's drastically increased.
        V)    Set up a permanent swap file. If you have plenty of RAM,
              then create a very tiny swap file (force it to use the
              hundreds of dollars you invested.)
        VI)   Give up ATM 2.0. There are some people who feel that
              it is buggy. I leave that decision to you.
    Other items to be aware of are public domain screen savers, public
    domain (and commercial!) disk caches and other various apps that
    run in the background. You can use Dr. Watson also to help you find
    the offenders (it comes with Windows 3.1). Finally, run your
    diagnostics program to check your system, as well as execute
    CHKDSK /F every now and then to clean out lost allocations.
--> 41. How can I have a default directory for my Pagemaker data files?
    Under Windows 3.1 it is quite easy: simply select the Pagemaker icon
    and then choose the "Properties" menu under the File Menu. Enter the
    directory under the Data Directories slot.
    For Windows 3.0, though, you will need to do some tricking. Again,
    choose the Properties option. Change the default path to be the
    desired directory + PM4.EXE. For example: C:\MYFILES\PM4.EXE. After
    you press "OK", Windows will notify you that it cannot find the
    executable -- that's ok. If you lose the icon, choose Properties
    again and specify the real Pagemaker path in the icon menu. Lastly,
    you will need to verify that Pagemaker's directory is located on your
    Dos search PATH, which is usually set in your CONFIG.SYS or
    AUTOEXEC.BAT file.
--> 42. I can only see 27 fonts on my font listing. How can I see more?
    You are limited to seeing 27 fonts on the PC due to the screen
    resolution. Many of the better video drivers will solve this problem
    when you up to 800x600 or higher resolutions. For the rest of you,
    though, your only option is to use the Type Specs menu (Control T).
--> 43. I am having trouble printing to my Postscript printer.
    Here is a neat trick donated by Jeff Bone. Under Windows 3.0, if you
    choose the Option button while configuring your printer _and_ hold
    down the Alternate key and the "E" key, you can create a Postscript
    Error Handler that you can download to your printer. For those of you
    who have made the change to 3.1, there is an option you can check in
    the postcript printer setup, but I can't guarantee that it is the same
    as the hint for 3.0.
--> 44. My EPS graphics are printing upside down! 
    If you are trying to print .EPS files from Windows 3.1, and they 
    appear fine on the screen but are upside down when printed out, Jeff
    Bone has this answer:
    There is a bug in the Windows 3.1 PostScript printer driver (versions 
    3.5 through 3.52) that causes this. Aldus published a fix for this in 
    their Tech Notes, simply open your WIN.INI file and locate the 
    section pertaining to your printer (i.e.- [ Apple Laserwriter, LPT1]) 
    and add the following line:
    Make sure you add this to the printer section with the printer name 
    and not the section that merely states "PostScript, LPT1"  Best way 
    to tell the difference is the fact that the named section will not 
    have any font definitions.  Also, be careful when you re-assign ports 
    on your printer or assign the printer to FILE:, you will have to 
    re-edit your WIN.INI to add the above line to the new section.
    As you can guess, this is not really correcting the problem, it is 
    merely inverting the page so that everything else will rotate and your 
    EPS graphic will stay in the proper place. 
*   The new PostScript driver (3.5.3) is available via anonymous FTP from
* as the file /pub/pc/win3/drivers/printer/pscrip.exe.
*   This solves the problem for American paper sizes (but regretably not
*   for the Imperial sizes.) It also adds some more printer descriptions
*   and speeds the printing of compressed bitmaps slightly
--> 45. When I switch back to PM my background turns brown or gray.
*   What is happening here, thanks to Kirk Membry, is that Pagemaker is
*   not remapping the windows palette, causing the background to go to
*   some (usually bland) color. One method in returning to normal colors
*   is to pull up the color modification window and then cancelling. This
*   forces windows to remap the palette. You can do this easily by control
*   clicking one of the items in the color palette window.
--> 50. How can I import Word 5 documents? WriteNow 3.0?
    There is an import filter for Word 5 documents available via
    anonymous FTP. The location is and the
    file location is /info-mac/app/pagemaker-filter-update.hqx. The
    filter is also available with the upgrade to 4.2a. See question #7
    for more information on updates.
    Also, thanks to Rev, the WriteNow 3.0 filters are at sumex to. They
    are in the same directory as the Word 5 filters, except with the 
    name "pagemaker-writenow-filters.hqx".
--> 51. I am having lots of trouble printing under System 7.
    The first thing to check is the version of your printer drivers.
    The current version is System 7.0.1 and TuneUp 1.1.1. If you
    are using an older TuneUp, be sure to upgrade. (Thanks David!)
    Another thing you should check is your screen saver. Certain screen
    savers, if they come on during your printing, will cause the printer
    to forget the rest of your printout. To prevent this, either put the
    mouse in the "No-Blank" corner or set the screen save interrupt
    high enough so that it will not interrupt the printout.
--> 52. How can I speed up this dang Mac?
    In all fairness to Monte and question #40 -- Get a 486!
    Seriously, a couple of suggestions include:
    1. Get rid of those unnecessary fonts! Also, up your Font Cache if you
       are using ATM and have the memory.
    2. Up your Ram Cache in the Memory Control Panel. A good rule of thumb,
       if you have the memory, is to set the Ram Cache to the size of your
       System file, otherwise, get as close as you can to half of its size.
       Do this only after you have removed all of the Fonts and Sounds from
       the System and put them in their own suitcases, using something like
       Suitcase or Master Juggler. Doing this, your Mac will not have to
       read the System information from the disk as often, and will
       experience a noticeable improvement in speed.
    3. If you don't need to work with color in Pagemaker, set your Mac to
       Black and White or, at a minimum, 4 or 16 colors in the Monitors
       control panel. The more colors you use (without a separate video
       board) the slower you Mac works because the CPU spends all that
       much more time processing information.
    4. Rebuilding your desktop file occasionally will help too. It tells
       how to do this in your Mac manual.
--> 53. I am trying to install PM, but it keeps asking for Disk 1.
    There is a bug with certain System 7's when you are attempting to 
    install Pagemaker. If it continuously asks for Disk 1 (even when you
    do put it in the disk drive), simply press <Command> - . (That is,
    the Command key with the period key.) [Thanks Ken Weiss!]
The End-------------------------------------------------------------
If you have any suggestions / questions you would like to see added to
this FAQ, please contact me!